Where is the Beat Root made?Every Beat Root is handcrafted and hand-tuned in France by our team of artisans to ensure perfect sound quality and long-lasting durability. |
What makes the Beat Root different from other steel tongue drums?The Beat Root is the world’s first multi-scale steel tongue drum. Its magnetic tuning system lets you switch between six scales in seconds, and the built-in pickup makes it easy to amplify or record. |
Do I need musical experience to play it?Not at all. There are no wrong notes. It’s intuitive for beginners and inspiring for professionals—just explore and let your intuition guide you. |
How do I change the scale?It takes only a few seconds. Place the tuning magnets in the hollow spots that match the color-coded markers (see the included sticker). Each combination creates a different scale. The default tuning is the HAPPY scale and requires no magnets. |
What scales are available?Six tunings: Happy (G major), Zen (G minor), Tribal, Melancholia, Space, and Nature—from bright and joyful to calm and introspective. |
Can I plug it into an amplifier?Yes. It features a built-in piezo pickup and a 6.3 mm (¼") jack output so you can connect to an amp, mixer, or audio interface for live performance or recording. |
What comes in the box?
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Is the instrument already tuned?Yes. Each drum is individually tuned before shipping. Default tuning: HAPPY (G major). |
What are the dimensions and weight?Approx. 12" (30 cm) diameter × 6" (17 cm) height. Weight about 11 lb (5 kg). Easy to carry in the included case. |
How does shipping work?Orders placed before 2 PM (CET) ship the same day via UPS, TNT, or FedEx. Average delivery time: about 4 business days worldwide. |
What is your return policy?You have 14 days after delivery to request a return or exchange. The instrument must be in perfect condition with original packaging. Contact us at info@beatroot.fr |
Is there a warranty?Yes. Each Beat Root includes a 2-year warranty covering manufacturing defects and tuning stability under normal use. |
Will it go out of tune?The treated steel alloy and our heat-treated, hand-tuned process ensure excellent tuning stability. No re-tuning is required under normal use. |
How do I care for my Beat Root?Store it in its case when not in use. Avoid moisture and extreme temperatures. Wipe gently with a soft, dry cloth to keep the finish and resonance pristine. |
Can children play it?Yes—it's safe and intuitive for all ages. A great tool for musical exploration, relaxation, and creativity. |
Can I add or customize scales?Within the six included tunings you can reconfigure magnets to explore different moods. For best results, do not place more than two magnets per note. |
Can I buy replacement parts?Yes. We offer replacement magnets, mallets, and cases upon request. Contact our support team for assistance. |
